Our customer service department and sales representatives are available to assist you, and continue to adapt so we can provide outstanding service with safety in mind.
Our hours currently are 8:00 AM - 5:00 PM CST.
If you have an outstanding hardware order with Fabricut, please confirm that your ship-to address is still valid and that UPS is able to ship there during this time. Fabricut’s hardware customer service team continues to take orders on all our hardware brands. We are experiencing backorders due to supply chain issues and the below shipping times are based on in-stock items. Delivery times will vary due to backorders and are subject to change:
Holiday cut-off dates:
All Finished Product orders must be received by November 10th in order to ship by December 15th.
All COM Fabrics must be received by November 17th in order to ship by December 15th.
Finished Product lead times, effective February 6, 2023:
Side Panels and Draperies - 5 weeks.
Roman Shades - 4 weeks.
Top Treatments - 4 weeks.
All COM Orders - 5 weeks.Effective June 3rd, 2022, Quick Ship Panels will now be shipping in 10 days.
Our Finished Product representatives are available to assist you with any order inquiries and are here to help.
All new orders have an approximate lead time of 8-10 weeks. Lead time does not include shipping.
Our Furniture Specialists are available to assist you with any order inquiries and are here to help.
Corporate Showroom Status Updates
Atlanta, GA - Open to customers | EMAIL MANAGER
Chicago, IL -Open to customers | EMAIL MANAGER
Costa Mesa, CA - Open to customers | EMAIL MANAGER
Dallas, TX - Open to customers | EMAIL MANAGER
Houston, TX - Open to customers | EMAIL MANAGER
Los Angeles, CA - Open to customers | EMAIL MANAGER
New York, NY -Open to customers | EMAIL MANAGER
San Francisco, CA - Open to customers | EMAIL MANAGER
Tulsa, OK - Open to customers | EMAIL MANAGER
Our website provides several resources to customers, including the ability to:
Review Order History
Configure and Order Finished Product Window Treatments
Configure and Order Quick Ship Drapery Panels and Hardware Sets
Configure and Order Fabricut Furniture
Order Drapery Hardware
Access the Download Center for easy access to Price Lists, Library Updates, Finished Product resources, Furniture resources and Hardware resources, and more.
In spite of the reality of this moment, Fabricut remains open for business in the comprehensive way our reputation demands. Our employees are ready to serve and support our customers, adapting as necessary to provide you with outstanding service as always. As this situation evolves, we promise to maintain a line of communication. Please let us know how we can help maintain a sense of normalcy during this uneasy time.
We appreciate your continued loyalty and support of Fabricut and our family of brands.